Delivery And Returns
DELIVERY INFORMATION
UK Delivery:
- All of our stock is based in the UK.
- Free UK postage via Royal Mail Tracked 48 (2-3 working days).
International Delivery:
International postage via Royal Mail Tracked (5-7 working days):
- Europe - £11 or £15 for heavier orders (3 shirts or more)
- USA - $18 USD or $24.50 USD for heavier orders
- Canada - $25 CAD or $34 CAD for heavier orders
- Australia - $27 AUD or $45 AUD for heavier orders
- New Zealand - $28 NZD or $43 NZD for heavier orders
- Asia - £19 flat rate
RETURNS POLICY
We accept returns for 30 days from when you receive the item. Refunds will be issued once the item has been received by us. However, you will be required to cover the return shipping costs.
Returns made via Royal Mail:
- You will be refunded using the same payment method you used to make the purchase.
- Please allow up to 14 days after receipt for your refund to be issued. However, at busier times, this may be longer.
- Once we have processed your return in our warehouse, we will send you an email as notice of cancellation.
- If you are exchanging an order, please allow 14 days for this to be processed. New tracking information will be supplied as soon as the exchanged item is dispatched back to you.
We cannot be held responsible for return parcels not received. We recommend sending parcels with a tracked service, making a note of the tracking number in case it is required at a later date.
If you have not received your return email after 14 days, please contact us (info.vicevintage@gmail.com) or use our live chat and share your order number, and our team will be happy to help!
